Shipping policy
Order Processing
All orders are processed within 1–2 business days (Monday–Friday, excluding public holidays).
Orders placed after 12:00pm AEST may be processed the next business day.
Once your order has been dispatched, you will receive a shipping confirmation email including tracking details.
Shipping Within Australia
We ship Australia-wide using Australia Post and trusted courier partners.
Estimated delivery timeframes:
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Metro areas: 2–6 business days
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Regional areas: 3–10 business days
Delivery timeframes are estimates only and may vary depending on location and carrier conditions.
Shipping Charges
Shipping costs are calculated at checkout based on order weight and destination.
Any applicable delivery fees will be clearly displayed before you complete your purchase.
Tracking
All orders are shipped with tracking.
Once dispatched, you will receive an email with your tracking number so you can monitor delivery progress.
Delivery Responsibility
Orders are delivered to the address provided at checkout.
Please ensure all shipping details are accurate before completing your purchase.
Winning Spirit Warehouse is not responsible for delays caused by:
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Incorrect shipping details
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Carrier delays
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Weather events
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Peak shipping periods
Authority to Leave
Some deliveries may be left in a safe place at the carrier’s discretion if no one is available to receive the parcel.
If you require signature on delivery, please contact us prior to dispatch.
Lost or Delayed Parcels
If your parcel appears delayed, please contact us and we will liaise with the carrier on your behalf.
International Shipping
At this time, we primarily ship within Australia. For international enquiries, please contact us prior to placing an order.
